Virtual Assistants will provide call backs and scheduling.
Therapy Practice Solutions includes call backs and email responses the same day or guaranteed within 24 business hours.
Organization
We are excellent at prioritizing, organizing and streamlining processes. Your VA will arrange her task list daily so she can maximize time for your account
Communication
VAs are most easily contacted by written communications such as email and texts. To make sure your VA is available, phone calls and video meetings can be scheduled whenever requested.
Time Management
Rather than putting in a typical 8-hour day, VAs work their own schedule. A VA has options to work evenings or off hours. This flexibility allows her to serve a variety of time zones and accounts nationwide.
Professionalism
We love this business and working with our different providers. Our desire is to serve you, your practice, and your clients with the same sensitivity and care that you would provide.
Personal Availability of Ownership
Once you join the Therapy Practice Solutions’ family you can expect personal involvement of ownership with your account. If there's an issue with our work, let us know immediately. You matter to your VA and TPS.
Expertise
Your assigned VA is experienced and her area of expertise is mental health. Even though she works with more than one account, her emphasis will always be behavioral health.
All TPS Virtual Assistants are:
✔ Vetted by ownership
✔ HIPAA trained and certified
✔ Graduates of the TPS' Virtual Classroom and Training Center
✔ Cross-trained in mental health Electronic Health Records systems
✔ Trained and available to perform custom tailored tasks
✔ Offering highly specialized, professional, personal service
“By developing and maintaining realistic and reasonable expectations of your Virtual Assistant, you will stay in control of your practice while getting the most from your VA’s time. When you and your VA work toward common goals, you maximize the potential long-term success of your business.”