Client Relations
- Virtual Phone Support and Email Management.
- Call backs and return emails of potential client's inquiries in a timely manner
- Verify new patient eligibility and benefits
- Review insurance benefits and out of pocket costs with new clients.
- Liaison between client and provider
- Follow up with client regarding outstanding balances
Communication
- Consulting (onsite, by phone, or email
- Posting on social media
- Proofing of letters, documents, email
- Provide Business Associate Agreements
- Migration and set up assistance from one EHR to another
- Provide referrals for credentialing and compliance services
- Assist in follow up with insurance credentialing
- Close loop from medical referrals
Insurance
- Billing
- Track electronic claims
- Post electronic payments
- Research and correct rejected claim
- Monthly statements to clients
- Credentialing Specialist available
- Set up EFT and ERA for insurance
- Posting payments and reconciliation of client accounts
Now Offering Social Media Management!
We can manage your current social media platforms!
Therapy Practice Solutions has been an answer to that perpetual quest of a working mom- finding a job that meets the need in doing what I love while being able to work around family life. I don't wake up dreading my to-do list, but rather jump out of bed and get some work done while my house is asleep.
—Angie A.