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Client Relations

  • Virtual Phone Support and Email Management.
  • Call backs and return emails of potential client's inquiries  in a timely manner
  • Verify new patient eligibility and benefits
  • Review insurance benefits and out of pocket costs with new clients.
  • Liaison between client and provider
  • Follow up with client regarding outstanding balances
  • Note Transcription Services
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  • Consulting (onsite, by phone, or email
  • Posting on social media
  • Proofing of letters, documents, email
  • Provide Business Associate Agreements
  • Migration and set up assistance from one EHR to another
  • Provide referrals for credentialing and compliance services
  • Assist in follow up with insurance credentialing
  • Close loop from medical referrals
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  • Billing
  • Track electronic claims
  • Post electronic payments
  • Research and correct rejected claim
  • Monthly statements to clients
  • Credentialing Specialist available
  • Set up EFT and ERA for insurance
  • Posting payments and reconciliation of client accounts
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Now Offering Social Media Management! 

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"Therapy Practice Solutions has been an answer to that perpetual quest of a working mom- finding a job that meets the need in doing what I love while being able to work around family life.  I don't wake up dreading my to-do list, but rather jump out of bed and get some work done while my house is asleep. "
—Angie A.
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