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Client Relations
- Virtual Phone Support and Email Management
- Call backs and return emails of potential client's inquiries in a timely manner
- Verify new patient eligibility and benefits
- Review insurance benefits and out of pocket costs with new clients
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Liaison between client and provider
- Tracking inquiries and referrals
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Billing and Insurance
- Submit and track electronic claims
- Post electronic payments
- Research and correct rejected claim
- Send statements and superbills to clients
- Set up EFT and ERA for insurance
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Reconciliation of client accounts
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Create payment plans for clients
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Out of network billing
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Communication Services
- Consulting (onsite, by phone, or email)
- Proof read letters, documents, forms and emails
- Provide Business Associate Agreements
- Migration and set up assistance from one EHR to another
- Assist in follow up with insurance credentialing
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Close loop from medical referrals
- Manage referrals and inquiries
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Specialty Services
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Insurance Credentialing
- Commercial Insurances
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Medicaid/Medicare
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Progress Note Transcription
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Social Media and Marketing
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Website Creation and Management
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Ad services and management
"Therapy Practice Solutions has been an answer to that perpetual quest of a working mom- finding a job that meets the need in doing what I love while being able to work around family life. I don't wake up dreading my to-do list, but rather jump out of bed and get some work done while my house is asleep. "
—Angie A.