About Us


Cindy Molder


Cindy Molder, owner of Therapy Practice Solutions, has a vision for a Virtual Assistant company that specializes in mental health. Her goal is to train and equip women in order to provide professional, personal service to practices, providers, and clients.

One of her greatest joys is to meet potential clients and once they are a part of the TPS team, to serve them wholeheartedly alongside the Virtual Assistants with Therapy Practice Solutions. TPS now has VAs and clients nationwide.

She grew up in Shelbyville, TN and is married to her high school sweetheart. They have two grown sons, a daughter-in-love and twin grandsons. She has lived in TN, AL, NC, FL and OK.

Cindy says, "living in a variety of locations gives her a deeper understanding of diverse religions, races, lifestyles, sexual identity and cultures." Her best kept secret, she is a lifelong NASCAR and auto racing fan.

Melissa Michelle

Digital Marketing Specialist, Social Media Management and Virtual Assistant
Hey there! My name is Melissa.
I'm so over the moon to be a part of the Therapy Practice Solutions family!

I currently reside in the desert of Hesperia, CA with my little family. I am a proud blue collar wife, a mommy to three wonderful children, a Christian and homemaker who absolutely loves cooking.

As a family we enjoy spending lots of time together and doing fun activities such as, fishing across different lakes, going to the movies, or taking long spontaneous road trips.

I personally love Target trips, (preferably ones that have a Starbucks LOL) coffee, and as mentioned above, cooking + baking and being very much a homebody.
I'm a 24 year old stay-at-home mom. I wouldn't trade this life for the world, being able to stay home with our babies while still being able to bring in income for my family is the greatest honor and I feel blessed and extremely grateful for TPS to have given me this opportunity. 
My career started in the Medical Field 5 years ago where I worked my way up to Management and eventually found my passion in VA / Social Media Management.

I currently hold a degree in Health Care Administration, CMA, along with my Phlebotomy, BLS - CPR and HIPAA certification. On the Social Media side, I am SEO, Google Analytics and Adv. Social Media Management certified. 
I look forward to making a positive and successful contribution to your Therapy Practice and overall making your dreams a reality.
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Karyn Rauen

Virtual Assistant

Greetings! My name is Karyn, and I am so pleased to be one of the wonderful Virtual Assistants working with Therapy Practice Solutions.

I live in Indiana with my family and our three (rather vocal) cats. I love to learn--so you will almost always find me in the process of researching a concept or learning a new skill. My most recent endeavors are learning Spanish and teaching myself basic coding and Excel. When I am not learning something new, my children and I love to explore the beaches of Lake Michigan for interesting rocks and sea glass. We also bake bread for our family and friends.

Becoming a VA is a new path for me. I am a former teacher with a Bachelor's in Elementary Education and a Master's in Special Education. I am confident that my attention to detail, ability to connect with people, and desire to keep learning will be an asset to your practice.

Raven Vento

Virtual Assistant

Hello! My name is Raven Vento. I am excited to be a part of the TPS team! 
I am a proud military/LEO spouse to Chase, mama of 2 beautiful girls, Araya and Henleigh and bonus mom of my son Liam.

We love spending as much time together as we can.  When we are all together, we enjoy being out and about adventuring in WA or just relaxing at home making memories. 
When I am not working, I enjoy cooking. My husband always says that I should have become a chef.

I also enjoy getting outdoors. Our family favorite is hiking on the trails around us.

As a stay-at-home mother, the flexibility of working with TPS allows me to still be there for all the big moments for my kids and allow our family to do the things we enjoy, especially since my husband is going to be working long days. Why have both parents working away from home when one can stay home with them and still work?
I am looking forward to working with your practice, to lessen the load so that you can grow to your fullest potential. 

Ashley Nissen Jones

Virtual Assistant

Hello! My name is Ashley Nissen Jones. I was born and raised in Minnesota and currently reside just outside Minneapolis with my husband, Tyler, and our two cats. 
I joined TPS as a virtual assistant in the past year. I have my Bachelor's degree in Business Communications and my Master's degree in Psychotherapy and Counseling. I currently work as a Licensed Therapist and have worked in the mental health field for the past seven years. Working as a therapist provides me a unique perspective as a VA in that I am keenly familiar with the tasks needed to run a therapy practice or of having a therapy practice. I am comfortable interacting with clients with diverse backgrounds, needs and diagnoses. 
I live by the values of community, compassion and helping others. I am excited to work as a VA because I get to help others in a different capacity than direct clinical care, and it allows me to have balance within my professional life while still being in a field I love. 
A fun fact about me is I am a 200 hour yoga teacher and currently teach vinyasa and yin classes at a local studio. When I am not teaching yoga or in the office you can find me biking, hiking the trails near our house, snowboarding, reading, baking or playing with my niece and nephew. 
I look forward to being on the team and helping take some load off your shoulders so you can spend more time focusing on the things that are most important to you. 

Nicolette Candari

Virtual Assistant

Hi there! My name is Nicolette Candari. I am a virtual assistant for Therapy Practice Solutions and a future LMFT.

I was born and raised in California and have known since a young child that I want to offer the world my kindness and authenticity.

I attended the University of Nevada, Las Vegas and graduated with a Bachelor’s degree in Psychology. My next three year plan is to attend graduate school to obtain a Master’s degree in Marriage and Family Therapy and become a licensed marriage and family therapist. I hope to open up my own private practice one day.

Some of my favorite things to do are yoga, trying new restaurants, taking walks through nature, reading, playing with my dog, and enjoying time with family and friends.

My goal as a virtual assistant is to provide the best care and attention to your practice so that your clients can receive the best version of you!

I’m thrilled to be a part of TPS and am looking forward to working with you.

Breanna Toney

Virtual Assistant
Hi!  My name is Breanna Toney and I am so thankful to be a part of the TPS family. 
I am a graduate of the University of Central Arkansas with a B.S.E in Kinesiology and Physical Education and a minor in Health Education. I also have an added on Coaching Endorsement.
While in college, I wanted to be a physical education teacher and a basketball coach, but the Lord had different plans for me.  I ended up graduating and getting a Human Resources position at the college I graduated from.  This opportunity opened my eyes to a whole other profession that I fell in love with.  I worked there for a couple of years and then had my baby boy.  Once again, the Lord had different plans than mine and long story short, I became a stay at home mom. I have dabbled in photography a bit since then, but mainly just been raising my sweet boy. 
Not long after becoming a stay at home mom, my husband got a job in South Carolina, which is currently where we live.  Our lives consist of raising our sweet boy, our three dogs, and four chickens. Our most recent adventure has been making our fixer upper house a home.  
My passion is my family.  Raising my baby is my top priority alongside being a wife to my awesome husband.  Working at TPS allows me to continue to stay at home with my son and that is something I will forever will be grateful for.  I have an amazing support system of friends and family around me and I like to do that for others as well.  
A big part of what I want to contribute as a Virtual Assistant is being a source of support.  Support is huge in helping anyone be successful, whether that's relational, professional, or emotional.  I have been extremely blessed in my personal life and my professional life in always having the support that I needed.  I just want to help others in that same way.  I'm looking forward to working with you and giving you the support that you need. 
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Taylor Walker

Virtual Assistant and VA Trainer

My name is Taylor Walker. Being a military wife has allowed me to grow in a variety of professions and job titles including mental health, telecommunications, supervision, insurance work, case management and more. My most recent work was as a supervisor at a residential treatment center for teens with a wide range of disorders, both behavioral and substance abuse combined.

But I didn’t start there…
I began as a mental health technician. Starting as low man on the totem pole was humbling—working on the ground floor, in the weeds, with these teens in some of their most vulnerable times. Not only was I able to assist them in accomplishing their basic needs such as hygiene and laundry, I was also able to help them battle some of the toughest times in their lives.

When I recall these teens (some turned adults) as they graduated from treatment, watching them grow into the people they were meant to be, I’d say “rewarding” would be an understatement.

I have a B.S. in Psychology and a minor in Children’s Advocacy Studies. My goal is to support you and your business and assist your clients on their journey to a healthy and happy life. I’m looking forward to working with you!
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Abbey Ganz

Virtual Assistant
Hi, great to meet you! My name is Abbey and I currently live in Washington state. I grew up in California and lived in Colorado for a few years.
I have a bachelor's degree in Recreation, Hospitality and Tourism Management and am currently pursuing my Master's degree in Clinical Mental Health Counseling. I am a therapist intern working towards my LMHCA. 
For the past 4 years I worked for the Air Force taking Active Duty families on outdoor adventures while helping to build morale. 
In my free time I love to bike, hike, snowboard, and spend time with family and friends. 
I am greatly looking forward to helping your practice and company grow and provide excellent support and customer service!

Olivia Stromlund

Virtual Assistant

Hello everyone, my name is Olivia Stromlund. I am a graduate of North Greenville University and have a Bachelor’s degree in psychology. I am hoping to one day pursue a Master’s degree in counseling. 

I currently live in upstate South Carolina with my cat, Melbourne. I enjoy being outdoors, visiting new places, and finding the best cappuccinos in town. 

I grew up overseas and have a lot of experience interacting with different cultures, religions, and backgrounds. 

I hope to assist you in your practice and help your practice run smoothly so that your clients can get the mental health treatment they are seeking! 
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Julie Snavely

Virtual Assistant

Hello! My name is Julie Snavely. I live in a small rural town in North Central
Kansas with my husband of 30 plus years, my son and his wife, three beautiful
grandchildren, a daughter and her husband.

We have owned and operated an excavation business since 2000. Working from home was a true blessing for me while my children were young.

I eventually tookon the role as office manager for our local CASA (Court Appointed Special Advocate) program and most recently worked for Family Eye Care as well as co-managing our business.

I absolutely loved both professions but felt a change of pace was in need with my new role as “grandma”.

I pride myself on providing the best customer service and attention I can. I love
working with people and truly want the best service experience possible.
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Taylor Halligan

Psychological and Neuro-Psychological Testing Specialist

My name is Taylor Halligan and I have been working in the mental health industry for over 6 years. Over the six years, I have worked both directly and indirectly with patients seeking help through therapy or psychological testing.

I started my journey as a Virtual Assistant over the past year and am so happy to be working with the TPS team!

When I am not assisting clients and their patients, I am traveling with my partner and our two rescue pets. We love spending time outside and exploring new places!
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Katelyn Finnegan

Virtual Assistant, Writer and Social Media Specialist
Katelyn Finnegan is a VIrtual Assistant at TPS. She is pursuing a MA in Clinical Psychology at Eastern University. She graduated Summa Cum Laude from Immaculata University in 2011 and has worked in administrative and management roles throughout her career.

Presently, Katelyn lives in New Jersey with her four-year-old son, her husband, and their sheepadoodle.

Setting an example of integrity and a strong work ethic for her son is the greatest driving force behind her work.

She enjoys creating original content for social media accounts, writing for websites or blog posts, connecting with prospective clients, and helping make life easier for mental health practitioners.

Outside of her work, she enjoys running,  spending time outdoors, and recently published her first children's book. She plans to open her own private counseling practice after graduation, with a focus on geriatric clients. She deeply values the work counselors do and brings to the table a variety of skills and experience to support the operation of your practice. 
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Emily Macy

Virtual Assistant and VA Trainer

Emily Macy currently lives in Kansas. She  is a graduate of Oklahoma Wesleyan University in Bartlesville, OK.

After college, Emily enjoyed working with children and parents, as a Children’s Ministry Director at Grace Community Church in Bartlesville, Oklahoma.

Before becoming a mother, she enjoyed working at the local elementary school by providing administrative support.

She enjoys spending time with her husband, daughter and dog. Family time is a priority for Emily. The flexibility of a Virtual Assistant career allows her time for taking long walks with her toddler daughter, meeting friends at the coffee shop, and visiting with extended family nearby.

Fun facts, Emily did an internship for NASCAR while in college. She is also known as “The Queen of GIFS” to her family and friends.
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Sherri Martinez

Digital Marketing Specialist

Sherri is one of our digital marketing experts. She has more than a decade in digital marketing and helping clients effectively communicate with their current and prospective clients.

Her work includes social media, email automation, and blogging. She has worked with various clients in the health and non-profit industry. 

Lexi Trotta

Virtual Assistant, Credentialing and Billing Specialist, Out of Network Billing Specialist, Social Media Management, Intake Process Creation/Adjustment Specialist 
Hello! My name is Lexi, and I am one of the many lovely Virtual Assistants' with Therapy Practice Solutions. I am originally from Long Island, New York. But I now live in sunny South Carolina with my partner, two dogs--Salem and Bean, and our cat, Azriel. I love animals, crafting, traveling, and spending time with my friends and family. 
Throughout my career, I have worked with many different populations in both the legal and healthcare fields. I graduated with my Bachelor's degree from St. Joseph's University in Criminal Justice and Psychology. I am also a Certified Paralegal and specialized in Criminal law, but have worked with most areas of law. 
In the past few years my career transitioned into the healthcare field, and I have worked with psychiatrists, psychologists, therapists, nutritionists and pretty much every other mental health title. My goal is to make your life easier! I am well trained and experienced in insurance verification, claim research, credentialing, billing, intake and process management, and social media management. 
I currently specialize in insurance billing and credentialing, including with providers who are out of network with insurance. I also specialize in intake management and process creation. I am always willing to take on a challenge and can pick up new skills at the drop of a hat. My newest skill outside of work is rollerskating!

My goal as your VA is to give your practice the care it needs, so you can focus on the care your clients need. Helping others is one of my many passions, and with the help of Therapy Practice Solutions, I have been able to (and continue to!) extend my passion from coast to coast! 
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Ché Gardner

Virtual Assistant

Hello, my name is Ché Gardner.

My husband, Joshua, and I have been married for 10 years & we have the honor of parenting 4 amazing kiddos- Clara, Gabrien, Coen, & Shiloh. 
Over the past few years, our family was led to start a church called 1:8 Community Church and we also had the privilege of creating A Fresh Start: Cleaning Collective, a business/ministry that was strategically focused on providing life coaching and meaningful work for local women. 
I am a graduate of Liberty University and have a Bachelor's degree in Elementary Education with a specialty in Psychology. I was able to use this degree in different capacities including teaching in international schools and creating a health curriculum alongside the World Health Organization in small village communities of South Asia. 
Recent years have brought new interests as I stepped into the world of real estate partnering with Berkshire Hathaway C. Dan Joyner REALTORS. I have enjoyed serving my clients and learning the market and current housing trends. 
In addition to my professional life, there are few things that I love more than traveling to new places, movie nights with my family, amazing local eats, and some chai tea.

It would be my privilege to help you navigate the processes of running a thriving business. I’m an attention to detail person. I love to get things done efficiently, effectively, and with excellence. I look forward to partnering with you and your business.
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Katey Gannon

Virtual Assistant

Hi there! My name is Katey Gannon.

Thank you so much for taking the time to get to know me. I’m a proud military spouse, mother of three hilarious boys, and find joy in adventuring and growing with my family.

Born and raised in Alaska, a love of the outdoors is naturally within me; I especially enjoy time spent on or near the water, swimming, rafting, and kayaking.

When at home, I enjoy cooking, baking, and reading. As a stay-at-home mom, the scheduling flexibility that working for TPS provides is a real blessing;  it allows me to continue to focus on my children and remain their constant source of support.

I look forward to helping you streamline your practice and watching it grow!

Heidi Parke

Virtual Assistant

My Name is Heidi Parke. My husband, our two young children and I are currently living on the Big Island of Hawaii. We moved here five years ago and constructed our own home.

I previously worked in various non profit fields as Court Advocate for Child Welfare Services as well as Case Management for a Family Shelter. I also have experience working in a hospital setting as a Medical Office Associate.

My undergraduate degree is in Legal Studies and Bio Psychology. I am currently working on my Masters in International Relations with a concentration in Diplomacy.

This position allows me to utilize the skills that I have developed in my various employment and educational experiences while still being able to be a stay at home mom while my children are young.

I have always worked in social services and non profit fields and it is a great passion of mine to help others. My hobbies include camping, reading, playing piano, and going to the beach as a family. 

Sadi Freeman

Virtual Assistant

Hello everyone, my name is Sadi Freeman. I currently live in a very small town in Oklahoma. I am a 28 year old mother of 3 who is living to be the best mother and wife I can be. The career choice to become a Virtual Assistant for TPS is one of the most comforting and exciting decisions that I have ever made for my family and myself.
I have worked as an Associates' Assistant for the past 8 years. Some of my basic everyday tasks were scheduling, billing insurance, posting insurance payments, checking eligibility, along with many other tasks that taught me the beautiful skills of multitasking and organization. 
My hobbies include, reading a great book, drinking the perfect cup of coffee, and traveling, as well as chasing my children and 10 siblings around. 
As a Virtual Assistant I have a desire to learn and grow with TPS in order to help providers have more time for the most important part of therapy, the client. 
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Nikki Stromlund

Virtual Assistant, Certified Billing Specialist

Nikki Stromlund has been married for 25 years, has 4 amazing children and over 8 years of experience as a virtual assistant.  She has lived internationally for the majority of her adult life, which gives her a unique understanding of the needs of other cultures, lifestyles and transitional issues.

She loves meeting new people and listening to their story.  Nikki loves being able to help clinicians handle the tasks that are overwhelming so they can focus on their area of expertise.
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Kelsey Someliana-Lauer

Virtual Assistant, Credentialing Specialist, Social Media Specialist, Newsletter Compilation, Writer/Proofreader

Hey there!  My name is Kelsey Someliana-Lauer.  I am located in Wilmington, North Carolina but my hometown is Las Vegas, Nevada.  I graduated in 2020 from the University of North Carolina at Wilmington with my Bachelors Degree in Religion and am currently enrolled in North Carolina Central University’s Masters of Clinical Mental Health Counseling program.  I’ve always been a huge nerd and love school!

When I’m not doing schoolwork or VA work, I’m spending time with my husband Dylan, my Cocker Spaniel, Cooper, or my two bunnies Tallulah and Tucker.  I’m also an avid Dungeons and Dragons player, reader, and roller-skater.

Professionally, I have experience with insurance billing, verification of benefits, credentialing, hiring, social media creation and management, scheduling and on-boarding, editing and proofreading, systems creation, and more!  My interest as a future counselor is in women’s issues, eating disorders, chronic pain and illness, and self-esteem.  I love helping therapists and their clients feel heard and supported.

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Marilyn Redmond

Virtual Assistant

Hello, my name is Marilyn Redmond and I have lived in North Central Kansas for the past 20 years.  My husband is a pastor and we have 6 children and 3 grandchildren.  We live in the country with our youngest two sons, my elderly parents (in a house across the drive) and our 3 big dogs.   Our life is never dull and we love entertaining our extended family and friends.

In 2007 we adopted 3 little boys through our state’s foster care system.  They brought an amazing amount of joy and blessings to our family.  And along with that, some significant mental health challenges.  We know what it’s like to have to advocate for our children’s mental health needs.  We also understand the difference a qualified therapist can make in the life of a struggling child.

After 10 years in the banking industry, I am so excited to work with Cindy and the TPS team.  As a Virtual Assistant, I look forward to connecting with practices that can benefit from my strengths in customer service and organization.  It brings me great joy to help others, and being able to do that from home is an added blessing.
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Meagan Peltier

Virtual Assistant and Website Maintenance Specialist

Hello, my name is Meagan, and I am a Virtual Assistant with TPS. I grew up in wild sunny Florida, I am not going to deny it being wild! Maybe that’s why psychology had piqued my interest at an early age. I am a very intuitive person, a great confidant, I love being creative and making people laugh. Family and friends mean the world to me; I have two boys ages 9 and almost 2!

My husband is active-duty Army and has 14 years in, we met young and just knew we were each other’s penguins. Being a military wife has been a whirlwind experience, moving from place to place has exposed me to different cultures and I have met so many amazing people and lifelong friends through that, it also made me very adaptive.

After High school I went to school to become a Fire Fighter and EMT which gave me passion for helping people, my interest for mental health got me into being a Mental Health Technician at a hospital in FL. Eventually we were stationed in Alaska a few moves later, and I worked with youth in residential treatment until we moved again…And again where we now currently reside in beautiful Washington state. I am currently attending college at Oregon State University online for Zoology.

I know what you are thinking, but since working with behavioral health in humans, animal behavior has also piqued my interest. So here I am, I look forward to working with you!
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Angie Anderson

Virtual Assistant

Angie Anderson is married and a mother of three children and one new fur baby.  She has lived in Okinawa, Japan and enjoyed 12 glorious years in Hawaii courtesy of Uncle Sam but was born and raised in Oklahoma and that's where she currently resides.

She has worked as an office administrator most of her adult life and she says that "multitasking is just in her veins."   When all the other girls played "Barbies" she was the girl who organized the clothes and house and then left while everyone else played.

We need all different kinds of people in the world and it was when she realized that being task minded was her strength- she found her outside career in being an office administrator.

Angie's husband is a LMFT and she was drawn to TPS because it allows them both to be in the same field.  A great joy for her is meeting different people from all over the world and being able to take a task that has them bogged down and allow them to live their dreams in the actual job they worked so hard for while enjoying her tasks of organization and to-do lists.
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Brooke Barbour

Virtual Assistant

Hello, my name is Brooke Barbour and I am now a Virtual Assistant with TPS! I recently moved back to my hometown, Owasso, OK after my husband finished his  service in the U.S. Army.

We just welcomed our first baby into this world in April of 2021, Miss Addy Joy!

I am a graduate of Oklahoma State University and have a Bachelor's degree in University Studies with a focus in Health Education. 
Professionally, I have worked in the medical field for 6 years now. The last 5 of those years I have worked as a Medical Billing Specialist for multiple types of clients. I would describe myself as driven, organized, motivated and a multi-tasker and I know I have a lot to offer.
I am so excited to now be a virtual assistant and expand my knowledge in therapy! I am looking forward to working with and getting to know you. 
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Shannon Burkholder

Virtual Assistant

Meet Shannon Burkholder, mother of six grown children and Nana of eight. She has lived in IL, TN, OK, and HI.

She has four degrees and finally able to start a career after raising children, she is a VA and a candidate for licensure in Lawton, OK.

She has a lot of life under her belt and so much more to give. Shannon looks forward to working with you!

Lauren Marotta

Virtual Assistant

Lauren Marotta, Virtual Assistant of Therapy Practice Solutions. Lauren is currently finishing her Master's degree in Clinical Mental Health Counseling and one day hopes to open her own practice as a therapist. She has a minor in Addiction Counseling and has worked in several different fields of Mental Health.

She loves to travel and has lived in New Jersey, Arizona, North Carolina, South Carolina, and Barcelona. Her experience traveling has strengthened her passion of helping others all around the world.

We believe the greatest compliment is a customer referral. That's why we provide all customers with the absolute best service and highest quality work, at fair and competitive prices.

Contact us today!